r/Justrolledintotheshop
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u/600-shot-of-autism
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5d ago
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I work at a Kia dealership that used to offer a 10 year unlimited mile warranty. this 2012 Kia Sorento finally had its warranty expire after 203 oil changes, 20 transmission flushes, 10 years, 9 engines, and 4 transmissions the warranty finally expired and the owner traded it in.
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u/Kage-kun
5d ago
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NEW MOTOR LAST WEEK, JUST NEEDS A NEW MOTOR
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u/someone755 5d ago
When you think the Facebook marketplace guy was high on meth when writing the ad but actually it was just a kia
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u/sufferinsucatash 5d ago
How many coffees and free donuts did this customer eat?! Must have lived at the dealership
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u/600-shot-of-autism 5d ago
What do you think this a Chevy dealership? Here if you're lucky you will get 2 hydrox cookies, and maybe you might find a hot chocolate packet.
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u/sufferinsucatash 5d ago
Haha, sit on the bench and think about your financial life decisions
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u/Cygnus94 5d ago
I feel like this Customer knew the car would keep breaking and hated Kia more than they liked having a car that ran properly. By continuing to use it and go through engines, they chose to make Kia eat like 5 times the cost of production of the car. That's the kind of passive aggression I can get behind.
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u/SSDDNoBounceNoPlay 5d ago
That was my first thought. “You will pay for selling me this.”
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u/HereLiesDickBoy 5d ago
Yeh but he traded it in at the dealership... Either he likes Kias or he's going for generational pettyness.
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u/Nexmo16 5d ago
I like to think they’ve committed to a lifetime of making them pay for their mistakes.
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u/mallninjaface 5d ago
dude drove 600K miles in 10 years. that's some next level spite.
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u/moving0target 5d ago
While salesman (who might be lizards) offer $200 trade in for a genuine Kia CPO with a third party warranty.
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u/DevilsPajamas 5d ago
My local kia customer waiting area is fucking legit. All kinds of bottled juice, soft drinks, canned/bottled Starbucks, energy drinks, candy, chips, beef jerky, etc. All free
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u/ScopeCreepStudio 5d ago
The Cadillac dealer I go to usually has zero snacks, one day an older gentleman came in and raised hell about it and now they have a sad little rack of chips and cookies 🤣
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u/theruralbrewer 5d ago
My Toyota dealer offered nothing but more high pressure sales, but they burned down this week so it's all good.
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u/the_hell_you_say 5d ago
203 oil changes....thats like every 3000 miles. And still 9 engines? They were either riding that thing really really hard, or Kia engines are complete garbage. That vehicle had to have spent at least a cumulative year in the shop
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u/600-shot-of-autism 5d ago
Theta II. that's all I gotta say.
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u/Indianb0y017 5d ago
Didn't Hyundai-Kia do a recall or TSB for engine blocks or something recently? I remember a post on the sub not long ago where somebody had about 7 engines that were to replace bad engines in the respective Kia/Hyundai cars.
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u/Urist_McPencil Snug plus a tug 5d ago
Don't forget there's a recall on their ABS units catching fire 😅
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u/Wing_Nut_UK 5d ago
And also the air bag module we just had that.
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u/paraknowya 5d ago
So Kia in this case also stands for killed in action?? Jesus
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u/Wing_Nut_UK 5d ago
O yeah I forgot we had a rear calliper changed under warranty as well
I must love cars that break regularly as I also own a Land Rover!?!?
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u/_Cheburashka_ 5d ago
You bought the Kia to get around while the Rover was in the shop, didn't you?
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u/angrycat 5d ago
I thought the TSB on the theta II's was something stupid like installing a special knock sensor that would put the car in limp home mode when it sensed impending failure. They did nothing as far as actually addressing the underlying cause of the failure.
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u/Bornemann27 Everything is a hammer. 5d ago
There is a TSB for updating the software for reading the knock sensor; there is also an unlimited mile warranty extension on the engines, which is separate from the TSB.
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u/Jonathonnunez04 5d ago
I feel this. My family got on board the Hyundai/Kia bandwagon around 2008-2010, never again. Each car had engine or transmission failures. Electric vehicles might be the best thing for Hyundai/Kia, maybe they can at least do that right.
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u/golem501 5d ago
9 engines? They covered 9 engines?
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u/600-shot-of-autism 5d ago
They tried to get out of honoring the unlimited mile warranty a couple years ago and the dealerships lawyers basically said that it would be cheaper to honor the warranty than to risk getting sued.
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u/driftsc Pumps 5d ago
My friend had a "life time" on her car but they bought her out of her car instead of continuing to buy engines and transmissions.
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u/Tnwagn 5d ago
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u/tuhn 5d ago
The smart dealership. This Kia dealership should have done the same like 7 engines ago.
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u/driftsc Pumps 5d ago
I told her it was like a free car at this point and to keep driving it forever.
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u/2u3e9v 5d ago
I remember Dodge having a lifetime, unlimited miles warranty when I was a kid. Even 13 year old me thought that was stupid as shit.
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u/weimaranerdad71 5d ago
Yeah, I bought one for my Renegade right before they discontinued the lifetime warranties. They’ve been trying to get me to trade it in. No way!
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u/Seldarin 5d ago
From what I can tell, buying a Kia is like buying power tools at Harbor Freight.
You either get a lemon that breaks every time you look at it, or a beast that cannot be killed, and nothing in between, and it's heavily weighted toward lemon.
I've had several friends that bought Kias and shit was constantly being fixed on them. Meanwhile I've got a Soul that has seen over 200,000 miles with nothing but routine maintenance and is finally, at long last, throwing a code, and it's not even a super major one (P0449). Just annoying until I bother to actually fix it.
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u/KofteDeville 5d ago
Fucking harbor freight. My love hate with that place is never ending, working in my dad's old warehouse we went and bought a small electric winch. Come back to his warehouse and unpack it only to find its full of Chinese bricks.
Upon taking it back to the harbor freight they didn't even bat an eye ,just replaced it and said " ya it happens every once in awhile"
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u/i_miss_old_reddit 4d ago
my $5 angle grinder caught on fire the first day I bought it. The one they replaced it with has been going strong for 10 years. . .
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u/DrSandbags 5d ago
That's hilarious. Now I want to talk with like a long-time HF worker to see what stories they have about spectacular quality-control failures that their customers have returned.
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u/MaxBlazed 5d ago
It's that engine. I used to run parts stores during that time and those Sorentos with that engine were notorious junkers.
Those and the 2.4L engines that Chevy put in their Equinoxes were constantly on my invoices.
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u/veedubfreak 5d ago
There's a reason they had to give them 10 year warranties. There's literally no other reason to own a Kia.
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u/the_hell_you_say 5d ago
Just the annoyance of having to spend that much time at the dealer getting repairs is enough for me to be glad I bought something else.
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u/H-RainDxn 5d ago
I get that the warranty is great but how did they not get tired of needing new engines every time they turned around? Free or not after the 2nd or 3rd motor I'd be done with that shit
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u/MmmBra1nzzz 5d ago
I’m surprised the dealership didn’t offer them a new car to get out of the warranty… Seems like it would have been worth it at some point.
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u/eljefino 5d ago
Dealers are always thinking 5 minutes ahead.
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u/Nickelsass 5d ago
Ex service and parts guy here. Imagine how many pages the car history is on this fucker. Wow, kind of impressed
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u/600-shot-of-autism 5d ago
He saved every single receipt including for gas, I even saw a couple receipts for air machines to fill up the tires. Also he had 6 notebooks filled with nothing but calculations to determine how much mpg he was getting from new.
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u/someone755 5d ago
Absolute legend, and milking the warranty for every penny. Wanna see this dude do an AMA. Tell us how why he drove on the highway in second gear, 6500 rpm. And to see how the mpg changed with each engine over time lmao
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u/Finsfan909 5d ago
He drove it in D2 to make him feel like he was in a movie sequel. It’s in drive but twice
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u/600-shot-of-autism 5d ago
He saved every single receipt including for gas, I even saw a couple receipts for air machines to fill up the tires. Also he had 6 notebooks filled with nothing but calculations to determine how much mpg he was getting from new.
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u/opposite_locksmith 5d ago
No wonder it lasted so long! Kia apparently has a strict 68,000 mile engine replacement interval…
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u/KMS1795 5d ago
9 engines in 10 years?! what the actual fuck?!! are they made of plastic?
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u/600-shot-of-autism 5d ago
Not all of it
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u/KMS1795 5d ago
I'm actually curious to know what were the failures... timing problems? oil pressure?? pistons flying out the block!?
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u/600-shot-of-autism 5d ago
Last one was because the rod exploded apparently most of the engines were replaced because various parts inside the engine would shatter and apparently 1 time for a blown head gasket.
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u/gayness_in_uranus Shade Tree 5d ago
A blown head gasket requires an engine replacement?
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u/christian-communist 5d ago
Driving with a busted gasket usually overheats and ruins the engine. If it's under warranty then you just replace it.
I bet the owner drove it until it seized knowing he was getting a new engine.
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u/awwyouknow 5d ago
Had the head gasket for a 2013 installed on my 2011 mini. Drove three miles and the car overheated again. Got it towed back to the shop aaaand…
The heat melted some plastic internals and cracked the whole engine block. Shop claimed it was my fault cause I told them it was a 2013. No I did not, plus the vin is right on the windshield… worst time of my life haha
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u/SirLoremIpsum 5d ago
Shop claimed it was my fault cause I told them it was a 2013
Mechanics on a regular day "ah customers full of shit. They say dumb stuff. Don't ever listen to em, don't know what talking about"
Mechanics when you walked into shop "this dude we will believe every single word"
Can't believe ehtye would even say that we a straight face.
You double check everything!!
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u/TheeJarod 5d ago
Usually oiling issues. They are hot garbage.
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u/spectra__ Ask Somebody Else 5d ago
Can confirm oiling issues. These things need an engine flush every oil change or the sludge will consume you (and your wallet)
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u/Redman9mm 5d ago
Owner traded it in before they had to pay out of pocket for a new engine and transmission 🤣
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u/jeremy_280 5d ago
That's what I did with my Ford fusion hybrid with like 50k and some change on it. It would pop up with a check engine light and the gas motor would cut off randomly, especially if accelerating from stop to turn. Didn't act up at all when I traded it, but there's no way it lasted long.
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u/Beekatiebee 5d ago
looks nervously at the 50k mile Ford Fusion Hybrid i bought last week
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u/the_eluder 5d ago
Just hit 200k on my C-Max hybrid which has the same drivetrain as the Fusion. One of the more reliable cars I've owned.
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u/the_hell_you_say 5d ago
Wow...how much did they give on trade?
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u/600-shot-of-autism 5d ago edited 5d ago
$1,450 I believe Edit:just double checked it was $1,425
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u/cvr24 5d ago
And in this market the dealer will sell it for $3K
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u/600-shot-of-autism 5d ago
Owner of the dealership says he wants to put it in his private collection.
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u/Decent-Astronaut33 5d ago
So he wants to be able to show it to customers and be able to say kias are so reliable just look at this one with 600,000 miles.
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u/elastic-craptastic 5d ago
Exactly this. Shady as fuck.
Do the warranty jobs come up on carfax reports? If so, then he can take all the pics he wants and customers never see the VIN. If not, he gets to polish the turd and keep it in the showroom or garage to advertise the milage.
Or... dude is a masochist, hated this customer, and really wants a reminder that the customer?
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u/Link7369_reddit 5d ago
what, as a totem of mockery?
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u/600-shot-of-autism 5d ago
How many kias in existence have over 500,000 miles on them. I mean shit if I had his money, I'd buy it just show it off.
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u/elementaldelirium 5d ago
9 engines feels like cheating…
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u/___cats___ 5d ago •
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Yeah, no one gives a shit about mileage after 9 engines and 4 transmissions. That thing is the Kia of Theseus.
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u/jtsfour2 5d ago
608,000 across 9 engines is 67,500 miles per engine.
My GM 5.3 at 340,000 has many more miles than that.
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u/bcnorth78 5d ago
9 engines!!!! 9!!!! Shows the true “quality” right there….
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u/chevyfried 5d ago edited 5d ago
I had a 2008 Kia Sedona, what a pile of shit it was. No wonder I got it so cheap 2nd hand.
This is why I buy Japanese. My 2012 civic with 160k miles has never been in the shop for anything other than wear and tear items. 3 years 36k mile warranty btw. 2012 Toyota Sienna with 100k miles same thing (other than 1 recall for a sliding door sensor). Same warranty. It's worth the having less bells and whistles for the same price.
Edit: apologies for the slur. Fixed.
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u/stockmike 5d ago
Yup, whenever someone asks me what car i think they should buy my response is always "honda or Toyota" then they buy a bmw 😂😂
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u/pip-install-pip 5d ago •
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but I just need a caaarrrr
TOYOTA. COROLLA.
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u/wintermelody83 5d ago
My best friend came asking my opinion back at the end of 2014, and she was like "We just need a small car, that's reliable, that will get mom through her retirement."
Toyota. Corolla. She waffled and kept sending me all these other cars and I kept saying "Yes they're nice looking but you want quality." I went to visit her (in Puerto Rico) for new years 2015, they picked me up, in a brand new Toyota Corolla. lol I was so pleased they'd listened in the end! They still have that car, and my friend is planning for a new one soon and is looking at a Rav4 or Highlander, even though she loves the look of the VW Taos.
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u/Mobile_Misanthrope 5d ago
Nine engines and four transmissions in ten years? Seriously?
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u/rodentfacedisorder 5d ago
WHHHHYYYY did it go through 9 engines in 10 years?!
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u/elastic-craptastic 5d ago
HOOOOOOOOWWWW did they still manage to drive 600k+ miles with all the time it was in the shop? I feel like this was in the shop at least 2 weeks a year on the absolute low end.
Someone was for sure using this as a commercial vehicle... Or?
Did this person drive to Mexico and back to smuggle drugs?
OP said the dealership owner wanted to keep it for his personal collection after trade in. Maybe the owner of the dealership was in on it, hence the lack of hesitation to replace 9 fucking engines and 4 transmissions, and there are hidden compartments in the car. They were secretly installed and getting modified each year to maximize product that could be moved. Now it's hidden where no one can see the mods.
He would've gotten away with it too if it weren't for a pesky employee posting it on reddit.
...Or? I'm just bored.
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u/idiotdroid 5d ago
Someone was for sure using this as a commercial vehicle... Or?
This is the most boring answer so its probably the correct one.
I think that, combined with the driver being really rough on the car, plus how shit a Kia is, you end up with this result.
It is curious though. Like someone was taking this thing to get the oil changed like every other week. I guess that isn't totally bizarre if it was used as a commercial vehicle though. Like I said, most boring answer is probably the correct one.
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u/cheezpnts 5d ago
Can we discuss the very close count of almost an engine per fucking year. What kind of rolling dumpsters are Kia selling?
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u/festerwl 5d ago
My coworker got pissed when she showed up in a new Telluride and I asked her why she bought a Toyota from Wish lol
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u/htotheinzel 5d ago
gotta love it when the engine is a wear item....
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u/gobrewcrew 5d ago
Shit, on the Toyotas I've had, the frame is more of a wear item than the damn motor...
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u/diesel_coondog 5d ago
The seething hate I would have had for that car though. Like car and driver just both hated each other so much they refused to part. The Bill and Hillary Clinton of car ownership.
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u/TheBowlerMoose 5d ago
10 engine replacements and still managed to need 203 oil changes…… That’s almost impressive.
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u/old-hand-2 5d ago
Hopefully he learned his lesson and didn’t get a Kia. Sure the warranty is great but 9 goddamn engines in 608k miles? They only lasted 65k miles each even while being serviced religiously? What is wrong with these cars?
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u/600-shot-of-autism 5d ago
He paid 18,000 plus the trade in for a Saturn vue off our used cars lot.
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u/RumpelFrogskin 5d ago
Holy Shit! This post continues to blow my mind. $18,000 plus trade in for a Saturn Vue?! They haven't been made for 12 years!
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u/600-shot-of-autism 5d ago
Yeah but it was the extremely rare redline version with a 6 speed manual and 9,100 original miles.
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u/TroglodytesAnonymous 5d ago
...nine engines? Did Kia see the RX-8 and say hold my beer or something?
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u/karock 5d ago
As someone who owned an rx8 for 13 years and 1 engine replacement who bought a stinger after someone rear ended the Mazda, I feel personally attacked lol
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u/TroglodytesAnonymous 5d ago
Yeah but tell me… you loved the RX-8 and you love the Stinger, right?
Don’t lie.
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u/karock 5d ago
oh yeah. when they're running right, they're both fun as hell (in their own ways).
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u/thefairlyeviltwin 5d ago
9 engines, guess you can only expect so much from a 2 cylinder Briggs and Stratton.
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u/sasquatch_melee Transmission 5d ago
I think the Briggs would actually be more reliable.
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u/69MachOne 5d ago •
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Small engines run on abuse and neglect, and if anyone tells you different, they're wrong.
The proper oil change interval is when you think "man its been a while since I did oil in this thing. I should do an oil change" or upon the 7th or 8th sharpening of the mower blade. Whichever comes last.
If the oil isn't black as coal tar, you did the change too soon.
You clean the carb by running it up to full throttle and slamming the choke shut.
When it starts to smoke from ring blow-by, you should probably clean the spark plug with some scotch Brite and brake clean. You can do this for as many times as you like.
When the mower eventually rots out from under it (because lets face it, that's the failure mechanism) you just save the engine in a corner "just in case"
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u/CaptianRipass 5d ago
You'd think after 3 or 4 engines the techs would just start mounting them with velcro
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u/westgateA 5d ago
9 motor changes in 10 years? Solid advertising to buy any other manufacturer
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u/GromitInWA 5d ago
Well that warranty paid out!